Treatment not completed
If a treatment or procedure is not fully carried out, the part of the fees for what was not done is refunded. The amount depends on the stage reached and the direct costs already incurred.
+91 89399 94244WhatsApp usTERMS AND CONDITIONS
Most people open this page for one reason: to know what happens to their money if plans change. So the refund policy comes first, in plain words.
Last updated: Last updated: 15-10-2026. Questions about a refund: [email protected] date. Questions about a refund: [email protected]
A summary of the refund policy below. If anything here differs from the full policy, the full policy applies.
If a treatment or procedure is not fully carried out, the part of the fees for what was not done is refunded. The amount depends on the stage reached and the direct costs already incurred.
Unopened, unused medicines can be returned within 30 days of purchase. Injections and other medicines that need cold storage must have been stored as instructed. Pharmacy refunds exclude GST, as the law requires.
Treatments, consultations and services already completed, and medicines that have been opened, used or stored wrongly.
Give us a written request with the original receipt or invoice. Approved refunds go back to the way you paid, within 7 to 10 working days. Write to [email protected] or ask the billing desk.
Prices are given in writing before you startAt Jananam, we are committed to providing transparent and ethical care to our patients. Our refund policy is designed to ensure fairness while maintaining compliance with medical and financial regulations.
For any queries related to refunds, patients may contact our billing desk or write to us at [email protected].
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